Privacy Policy
This policy explains what Garage OS, operated by Con7o ("we", "us"), collects when you use garageosapp.com, why, and the choices you have. It covers shop owners and staff who use Garage OS. The customers of a shop are covered by that shop's own privacy practices; we process their information only on the shop's instructions.
1. What we collect
- Account information. Shop name, your name, work email, password (stored as a one-way hash), the mobile number you verify, time zone, and the plan you choose.
- Shop data you enter or ask us to move. Customers, vehicles, work orders, schedules, parts, invoices, messages, candidates, and files. This belongs to your shop.
- Billing. Payments are handled by Stripe. We receive your Stripe customer and subscription identifiers and the status of payments. We never see or store full card numbers.
- Connected services. If you connect a texting provider, a Google or Microsoft mailbox, or QuickBooks Online, we store the credentials or tokens needed to use them, encrypted, and only use them for the features you turned on.
- Usage and security logs. IP address, browser type, sign-in attempts, pages used, and actions taken, so we can keep accounts secure, limit abuse, and fix problems.
- Messages to us. Anything you send to info@con7o.com or through the forms on the site, such as a request to book a call or to move your shop's data.
2. How we use it
- To run Garage OS for your shop: sign you in, show your data, bill the subscription, send verification and security texts, and answer your requests.
- To keep the service safe: detect abuse, rate-limit sign-ups and code requests, and investigate problems.
- To improve the product, using aggregated or de-identified usage information.
- To send product news and offers only if you opted in. You can opt out at any time and it never affects your account.
3. Text messages
Verification and sign-in security texts go to the mobile number you confirmed. They are transactional, not marketing. Marketing texts are sent only with a separate opt-in; reply STOP to end them or HELP for help. Message and data rates may apply. Texts your shop sends to its own customers use the texting service your shop connects and are the shop's responsibility.
4. Who we share with
We do not sell personal information, and we do not sell or rent your customer list. We share information only with service providers that help us run Garage OS, under contracts that limit what they can do with it:
- Cloudflare (hosting, storage, and security)
- Stripe (payments and invoices)
- Our SMS carrier (delivery of verification and security texts)
- Our email provider (account and support email)
- Services you choose to connect, such as Twilio, Google, Microsoft, or QuickBooks Online
We may also disclose information when the law requires it, to protect the rights and safety of shops and the public, or as part of a merger or sale of the business, in which case this policy continues to apply.
5. Data moves done by a person
After the free trial, you can ask a Garage OS person to move your workflow catalog and customer data from your previous system into your workspace. That request goes to info@con7o.com with your contact details and what you asked us to move. We do not email your customer list, and we only use the data to complete the move you requested.
6. Retention
We keep your account and shop data while your account is open. When you close your account, or if a workspace stays unpaid and inactive for 90 days, we delete or anonymize shop data within 30 days, except billing records and logs we must keep for tax, accounting, security, or legal reasons. Verification codes expire after 10 minutes and are deleted when used.
7. Security
Data is encrypted in transit and at rest. Passwords are hashed. Connector credentials are encrypted with keys that are never shown again after you save them. Sign-in uses a one-time text code. No system is perfectly secure, so tell us right away at info@con7o.com if you believe an account was accessed without permission.
8. Your choices and rights
- Update your account details and connected services in Settings.
- Opt out of marketing email or texts at any time using the link or STOP reply, or by emailing us.
- Ask for a copy of your shop's data or for deletion of your account by emailing info@con7o.com from the owner's email. We respond within 30 days.
- Depending on where you live, you may have additional rights to access, correct, or delete personal information. We honor those requests as the law requires.
9. Children
Garage OS is for businesses and people 18 or older. We do not knowingly collect information from children.
10. Changes
We may update this policy. We will post the new version here with a new effective date and email the account owner about material changes.
11. Contact
Privacy questions or requests: info@con7o.com.